Michael and team work their first hurricane:

Hurricane Alicia in Houston, TX, in 1983. Three years later, Michael and his team take on their first international venture. In 1988, Michael moved to Atlanta, Georgia, to bring his experience in public adjusting to the Southeast. He joins the Atlanta Apartment Association and hires a lobbyist to get public adjusting regulated with the Department of Insurance.

In 1991, Michael and team tackle two big projects:

The Tuskegee Fire and, on September 11, the main trading facility fire at Huntington Hall. The following year, Michael is appointed Representative for the Public Adjusting Industry in Georgia. In 1993, Michael and team take on two big cases for fire damage: The Tuskegee Airman Fire and a fire at the School of Veterinary Medicine Historic Morton Field Home of Tuskegee Airmen. In 1994, Michael and team handle numerous residential and commercial claims in the Northridge earthquake in California while successfully pushing for, and securing, strong license laws regarding public adjusters in North Carolina.

1990s

In 2005, Michael and the team were hired by the Mississippi Attorney General Jim Hood.

They handled all claims for the University System of Mississippi after Hurricane Katrina. This included the University of Southern Mississippi, Mississippi State University, and Mississippi Gulf Coast Community College. Over 100 campus buildings were destroyed, causing more than $25 million in damage. Michael and his team were able to increase the settlement by 50%. In 2008, part of the University of Georgia system was hit by a tornado in 2008 that caused destructive damage to their main campaign. Michael and his team handled the claim and settlement.

In a busy decade, Michael establishes himself as one of the world’s leading public adjusters.

He has expanded his claim expertise from North America to Europe, Asia, and Australia. He developed and won a Georgia state Supreme Court strategy successfully establishing that policyholders may recover post-repair diminution in value as part of their property damage claims. Following the devastating impact of Hurricanes Harvey, Irma, and Maria, Michael was hired by groups like the BVI Power Authority, Port Authority, and Airport to take them through the claim process.